COMING WAVE

Human Intelligence. Augmented.

Coming Wave is a modern AI training agency on a mission to empower organisations of all sizes to unlock the full potential of Artificial Intelligence.

We help teams harness AI tools to boost productivity, enhance performance, and stay ahead in a rapidly evolving digital world.

Whether you're a start-up or global enterprise, Coming Wave delivers practical, future-focused training that equips your people to thrive in the age of intelligent work.

Our Services

Essentials

Learn the fundamentals of AI and Microsoft Copilot—understand what it is, how it works, and how to start using it to boost everyday productivity.

  • Foundations of AI & Generative Tools

    - Understand the basics of Artificial Intelligence and Generative AI.
    - Learn key terms like Large Language Models, prompting, and hallucinations.
    - Understand the difference between traditional and generative AI.
    - Build awareness of responsible AI: ethics, fairness, and guardrails.

    Value to Participant

    Builds foundational AI literacy and confidence.

    Value to Organisation

    Establishes a baseline for responsible AI use across the organisation.

  • Fundamentals of Copilot for Microsoft 365

    - Understand what Copilot is and where it appears in the Microsoft 365 suite.
    - Learn how to write better prompts and iterate with Copilot.
    - Overview of Copilot in Word, PowerPoint, Outlook, and Teams.
    - Explore the difference between Copilot in Microsoft 365 vs. Copilot Chat.

    Value to Participant

    Learn how to get immediate value from Copilot across the tools you use every day.

    Value to Organisation

    Establishes a baseline for responsible AI use across the organisation.

  • Basics of Data Security & Privacy

    - Understand data security principles in AI.
    - Learn privacy considerations when using Copilot.
    - Explore best practices for protecting sensitive information.
    - Address compliance and governance in AI tools.
    - Promote responsible and secure AI use in the workplace.

    Value to Participant

    Gain confidence in protecting data while using AI tools responsibly.

    Value to Organisation

    Mitigate risks and ensure compliance with data security regulations.

  • Copilot Chat for Everyday Productivity

    - Explore Copilot Chat (Free and Pro versions).
    - Learn to write effective prompts and iterate responses.
    - Experiment with AI chat to summarise, analyse, and brainstorm.
    - Compare Copilot Chat with Microsoft Copilot for 365.

    Value to Participant

    Builds prompt confidence and enables all users to access AI benefits.

    Value to Organisation

    Expands AI impact beyond licensed Copilot users.

Intermediate

Go beyond the basics with hands-on scenarios—discover how to apply Copilot in your role, automate routine tasks, and collaborate more effectively.

  • Copilot for Smart Workflows

    - Use Copilot in SharePoint, Chat, and embedded locations across apps.
    - Learn how Copilot can act as a workflow assistant or agent.
    - Explore integrations across Loop, Planner, and OneDrive.

    Value to Participant

    Turn fragmented tasks into streamlined, AI-assisted workflows.

    Value to Organisation

    Improves efficiency and clarity across collaborative systems.

  • Copilot for Data & Documents

    - Use Copilot to extract and summarise insights from Word, Excel, and OneNote.
    - Learn how to explore large documents and build analysis with prompts.
    - Draft structured outputs: proposals, reports, checklists.

    Value to Participant

    Save time producing documents, from brief to first draft.

    Value to Organisation

    Speeds up document turnaround and unlocks data insights.

  • Copilot for Collaboration & Meetings

    - Understand how Copilot shows up in Teams, Loop, and Whiteboard.
    - Learn how to summarise meetings, track tasks, and brainstorm with Copilot.
    - Improve meeting prep, follow-up, and asynchronous collaboration.

    Value to Participant

    Transform meetings into action, not just talk.

    Value to Organisation

    Reduces time in meetings while improving outcomes.

  • Copilot for Edge, Outlook & Search

    - Learn how to use Copilot embedded in the Edge browser and Outlook.
    - Practice AI-assisted web research, summarisation, and writing.
    - Optimise how you manage and triage email.

    Value to Participant

    Work smarter with less context-switching.

    Value to Organisation

    Makes information retrieval faster and more accurate.

  • Copilot for Neuro-Inclusive Productivity

    - Discover how Copilot supports neurodiverse ways of working.
    - Use Copilot for structured writing, task support, and live meeting summaries.
    - Practice inclusive workflows with Copilot in Word, Outlook, and Teams.

    Value to Participant

    Reduces cognitive load, boosts clarity and autonomy.

    Value to Organisation

    Fosters inclusion, accessibility, and diverse thinking.

Advanced

Master Copilot with advanced workflows, prompt engineering, and governance—unlock strategic value and scale with role-based, real-world scenarios.

  • Copilot for Sales Excellence

    - Use Copilot to summarise calls, auto-generate notes, and draft proposals.
    - Analyse client sentiment, trends, and objections using prompts.
    - Automate CRM and follow-up workflows.

    Value to Participant

    Close deals faster and spend more time selling.

    Value to Organisation

    Increases sales velocity and improves pipeline hygiene.

  • Copilot for Strategic Marketing

    - Use Copilot to generate campaign copy and visual content.
    - Draft insights, taglines, and customer personas from documents and data.
    - Analyse trends and competitor positioning with AI.

    Value to Participant

    Supercharge creativity with strategic insights.

    Value to Organisation

    Speeds up campaign cycles and boosts brand relevance.

  • Copilot for Finance & Accounting

    - Analyse Excel data, summarise reports, and create dashboards using Copilot.
    - Draft budget narratives and scenario comparisons.
    - Use prompts to automate repetitive financial reviews.

    Value to Participant

    Let AI handle the detail so you can focus on strategy.

    Value to Organisation

    Improves financial reporting quality and speed.

  • Copilot for HR Productivity & Talent Insights

    - Use Copilot to draft policies, summarise CVs, and support onboarding.
    - Write job descriptions and internal comms faster.
    - Identify sentiment and trends in employee feedback.

    Value to Participant

    Focus on strategic people priorities, not admin.

    Value to Organisation

    Boosts recruitment and HR delivery effectiveness.

  • Copilot for Legal Efficiency

    - Use Copilot to summarise contracts and surface key clauses.
    - Draft legal documents and internal guidance.
    - Automate document comparison and research tasks.

    Value to Participant

    Move faster while maintaining accuracy and integrity.

    Value to Organisation

    Improves legal service delivery and reduces bottlenecks.

Contact Us

Have a question or want to explore how AI can transform your team? Get in touch to book a complimentary discovery call